You only need to use a PC to program the Medilarm Pro if you want to use its advanced features.

The SIM CARD No.; Favourite No.; SMS Alert No. and Alarm Dial numbers can all be entered by simply sending the Medilarm Pro Personal Medical Alarm a text messages in a specific format.

The advanced features where you do need to use the software are:

1. Entering the start and end time you want each movement detetctor to check for movement between
2. Entering the times for the medic alert timers to sound
3. Changing the contents of the text messages that are sent
4. Enabling/disabling the Wireless Siren for any of the zones

If you do not want to do any of this then remeber we do offer a bespoke set-up service where we will configure the Medilarm Pro Personal Alarm to your requirements.

To get the Medilarm Classic Personal Alarm for the Elderly to call or text the numbers you require they have to first be added to the SIM Card. This can only be done by placing the SIM Card into an existing mobile phone and saving the numbers as a contact to the SIM.

O2 Pay-As-You-Go SIM cards are not compatible with the Medilarm Classic Personal Alarm for the Elderly. O2 contract SIMs may be compatible but we have not tested them. Vodafone and Orange work fine.

If you cannot save numbers to the SIM or encounter problems then check the following:

1. giffgaff store contacts in the SIM card that cannot be deleted, i.e. short dial codes for topping up and to call customer service. If you delete these they will reappear after the phone is restarted. The SIM will still work providing that you save any numbers so that they appear before these network numbers in your contacts directory, i.e save them with a name of 1, 2, 3 etc.
2. The mobile phone may need to be unlocked or be using the same network provider as the the SIM Card, i.e. an O2 SIM Card may not work in a phone from Vodafone.
3. Are you saving the number to the SIM or the phone? Most phones save contacts to the phone by default. Go into your phones settings and select the option to save to SIM card. Some phones allow you to copy numbers from the phones memory to the SIM memory.

Check out these links for help on changing where your phone saves its contacts:

Nokia Support: Choose your model of phone and then review the information and download the manual

Apple iPhone: Go to the link and click Get Started

The enhanced dual element PIR and the Door/Window contacts have a small buzzer inside that will sound as the battery level gets low. Replace the battery with a good quality battery and this shoud stop happening.

Every zone has a Type to indicate how it will respond when a sensor linked to the zone is activated. Depending on the system, zones can be assigned a type or it is predetermined.

Typical Zone Types are:

1. Normal - if a sensor on this type of zone is activated the alarm will trigger
2. Delay - there will be a delay before the alarm is triggered
3. 24hrs - regardless of the Zone State or Armed State sensors on this type of zone will always alarm. This is usually reserved for Smoke or Gas Detectors
4. Bypass - used to temporarily omit a zone from the system. Sensors in this zone type will not trigger the alarm regardless of its Armed State
5. Watch - sensors in this zone type will trigger the alarm if they are not activated within a predetermined time period. This feature is commonly found in personal medical alarms so that carers know that the property owner has got out of bed or has been into the living room by a certain time.
6. SOS - usually reserved for emergency (panic) buttons and is a feature commonly found on personal medical alarms so that home owners can press a button to alert a carer of a fall or of an intruder.